- CUP & CRADLE DEVICE MOUNTING INSTRUCTIONS -
IMPORTANT - never try to pull the suction cup straight off of the device (the small cup is intended for use with phones and smaller devices, and the large cup is intended for use with tablets). The vacuum seal on the suction cup should be broken by sliding your fingernail under the cup or by using the pull tab on the cup. Suction cups require a smooth relatively flat non-porous surface for mounting. Glossy surfaces perform better than matte surfaces - matte surfaces tend to have very small peaks and valleys that air can travel through. This will not allow for a suction cup to retain vacuum. Low adhesive high gloss vinyl skins are compatible and in some cases improve the overall performance by eliminating these peaks and valleys. Glossy smooth back covers can also improve performance providing the device still fits within the cradle with clearance (can be purchased though 3DSI - email at firstname.lastname@example.org - provide your device brand name/model number and we'll send pricing).
As a general rule if the device has a glossy smooth surface and is less than 11/16" (.687) thick (including cover if used) it will work just fine with the cup & cradle, and hold the device securely. It is also important to make sure the suction cup and the back of the device are both clean. The suction cup serves as a temporary place holder for your device so that it can be used while charging and should always be accompanied by the support cradle. Not all devices are compatible with suction cups. The cup and cradle combination is a temporary holding system for devices weighing less than 1.5lbs. 3DSI is not responsible for damages resulting from product misuse or failure to follow instructions.
Step One - Evaluate your device for a compatible surface and appropriate suction cup size. The i-View comes with a kit of different size suction cups to achieve the holding power desired for your specific device. NOTE - The surface must be smooth and relatively flat with no edge lines, divisions, or breaks. Not all devices are compatible with the suction cup system. Use the upper or lower tray section for devices not compatible with suction cups (most devices accept smooth plastic covers that will make your device compatible with suction cups). NOTE - low adhesive high gloss vinyl skins are compatible and in some cases improve the overall performance. Glossy smooth back covers can also improve performance providing the device still fits within the support cradle with clearance (can be purchased though 3DSI - email at email@example.com - provide your device brand name/model number and we'll send pricing).
Step Two - Some devices have a compatible surface either up high or down low due to divisions or break lines on the back of the device. Each location has two sets of holes for cup mounting. Select the hole that aligns best with your device. Place the suction cup in the slot and seat the cup properly. The small cup is installed through the center hole and pulled/twisted down into the smaller hole for proper seating. The large cup is installed through the large hole to the right, and seated by pulling/twisting it to the left into the center hole. Both are removed opposite their installation.
The image above shows the small cup being seated by pulling down into the smaller opening.
Step Three - Make sure your device will fit loosely inside of the support cradle (image to left). The cradle will hold a device less than 11/16" (.687) thick (including cover if used)...which will accommodate most personal electronic devices on the market today. In the rare case that the device does not fit consider using the upper or lower tray for charging. Hover over the suction cup on the organizer for rough positioning of the device (image to right). Be sure to consider the extra space needed below the device to unplug the charger cord (if applicable on your device - some plug in from the side). Plug in the device and remove the plug to get a better idea of the clearance needed.
Step Four - The unit comes from the factory with two pieces of dual lock connected to the cradle so that all you have to do is pull the backing off and stick it on the organizer (image above). The back piece of dual lock is centered from top to bottom to allow for some adjustment up or down after the support cradle has been properly seated on the organizer. Peel the backing off and place your device inside the cradle with your fingers or both hands keeping it centered and down against the bottom as pictured below for the next step.
Step Five - With one or both hands on the cradle with the device loaded, start to move it toward the organizer so that the back of the device lines up perfectly with the suction cup "centered" in the target location. Make sure the device does not cover the cord slot, and that you have enough room to plug the charging cord into the device (and remove from the device). The cord slot is a great feature to use for center alignment. The blue rectangle in the view below depicts the target area to stick the cradle (will vary depending on your specific device) - the iPad and other large format devices will require a cradle in the red location above the blue rectangle when using the large suction cup - (device removed by pulling the device to the right). Two support cradles are required when using the small suction cup - (device removed by pulling upward). The second cradle is used to provide enough room to get your fingers under the device to push upward. A plastic back cover is recommended for use with the iPad to cover the apple depression in the middle of the back of the device. Vinyl skins can improve performance in this area as well (can be purchased though 3DSI - email at firstname.lastname@example.org - provide your device brand name/model number and we'll send pricing). Gently press the support cradle against the organizer so that it sticks in place, and press the device back against the suction cup. Installed correctly the cradle will help guarantee alignment with the cup during repetitive use.
Two cradles will be needed (marked in red above) with the small cup in the center due to the fact that fingers must be able to lift from the bottom of the device to press upward and toward the body for suction cup release. Vinyl film/skin or a polycarbonate back cover is recommended for the iPad when the small cup is used in the center position (can be purchased though 3DSI - email at email@example.com - provide your device brand name/model number and we'll send pricing).
One cradle can be used (marked in red above) with the larger cup in the center due to the fact that the device can be pushed to the right for suction cup release...the device can rest on the bottom tray...no need to get fingers under the device. The above configuration is the iPad with a clear polycarbonate cover on the back. This is recommended for use with the large suction cup (can be purchased though 3DSI - email at firstname.lastname@example.org - provide your device brand name/model number and we'll send pricing).
The top/center suction cup opening has a mechanical stop (pictured above on the inside of the unit) that restricts the motion of the large suction cup during device removal. The picture above shows the cup engaged in the slot. If the suction cup were to move to the left (as it would for device removal in the picture above) the base of the suction cup would hit the mechanical stop. With a slight forward tug the suction cup will separate from the unit without hanging up on the lip of the unit. This mechanical stop makes it easier to remove large devices (like tablets) from the charging station.
Step Six - Rotate the device and gently pull upward & lightly toward your body to disengage the cup from the smaller slot area. It is important to pull upward so that your device can pivot freely without rubbing the bottom of the cradle. Rotating might or might not be critical on your device depending on how the battery cover is removed (smooth plastic covers can be used to eliminate any concerns of the battery cover coming off during device removal). The larger cup (if used) is removed by sliding the device to the right and pulling lightly toward your body from the center hole to the larger hole....with a light forward pull the unit should come right out of the hole as soon as the cup approaches the larger hole. Important - make absolutely sure the device is not still engaged in the smaller cup hole prior to removal. When the cup is properly disengaged the device will wiggle freely. Again, once disengaged, lightly pull the device away from the organizer so that it comes out of the larger hole. A very small amount of vaseline or rust resistant lubrication can be added to the groove on the suction cup if a lower removal force is desired (apply with the tip of a needle).
Step Seven - The device will likely still have the cup on the outside. This is a good time to observe the location of the cup on your device....did it stick in the area that you expected? The cradle can be repositioned 1/8" higher or lower than originally stuck by pulling on the cradle and reconnecting the dual lock (image below). Important - make sure the dual lock on the entire surface of the cradle is fully engaging the dual lock on the organizer. If not, remove the dual lock from the organizer and use the extra dual lock provided to reposition for better surface to surface contact. (note - extra dual lock is provided in the event that you need to remove and reposition due to poor positioning or for a new device.)
Use the pull tab on the suction cup or your fingernail to disengage the cup from the back of the device.
Step Eight - Press firmly against the back of the support cradle to make sure it properly adheres to the organizer.
Step Nine - Repeat step two to reposition the cup back in the slot.
Step Ten - Position your device against the base of the support cradle (centered) and press back to fully engage the suction cup. It is very important to confirm that your device is centered and touching the base of both cradle support legs.
Step Eleven - Plug the cord into the device for charging.
Step Twelve - To remove the device from the charging station remove the cord and repeat step six. NOTE - It is important in some circumstances to turn the device so that the battery cover does not come off when pulling upward.